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GET IN TOUCH
We are here to assist you with any questions, concerns or feedbacks you may have.

Please feel free to reach out to us
using any of the following methods:
OR
Call
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How do I determine which wig is right for me?For personalized guidance, feel free to reach out to us via mobile or email, and our team will gladly provide further assistance.
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Are there any specific care products recommended for maintaining my wig?Recommended Hair Care Brands We recommend using brands such as Tresemme, Olaplex, and Silicone Mix for optimal hair care results. Ideal Product for Smooth Hair BioSilk Silk Therapy is ideal for maintaining tangle-free and smooth hair, especially for wave and straight textures. Washing Extensions Properly When washing extensions, a gentle bath with minimal shampoo is sufficient to prevent buildup, while co-washes alone offer a refreshing alternative.
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What is your policy regarding returns and exchanges for all products?Wig & Hair Extensions All wig and extension sales are final. Exchanges are not permitted. Wig Styling Products However, should you have any concerns regarding our "wig styling" products, kindly reach out via email with your order number, and we will promptly address your queries.
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How long is delivery, and what factors may affect shipping times?Delivery times may vary based on your chosen shipping method. Expedited shipping typically takes up to 7 days for delivery, while standard shipping may extend to 14 days. Once an order is finalized, the selected shipping option becomes binding. Please understand that we cannot be held liable for shipping delays arising from unforeseen circumstances such as inclement weather or other incidental issues beyond our control.
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